We pulled the top questions our support inbox sees every week and answered them here. Save this page before you start checkout so you have it handy.
Can I combine coupons?
Only one discount code can be active per order. If a bundle already includes a discount, the cart will politely reject additional codes.
How do I change my shipping address?
If the order is still in the cart, edit it before you hit checkout. Once placed, email gsgmfg@proton.me within 12 hours and we’ll attempt an update before fulfillment prints a label.
What happens after payment?
You’ll get an order confirmation from orders@gsgmfg.com within a few minutes (check spam/promotions if it’s missing). When the package is ready to hand off to the carrier, tracking will come from ship@gsgmfg.com.
Still stuck?
Reach out and include:
- Order number (or the email you used).
- What you were trying to buy.
- Screenshots of any error messages.
That let us answer in minutes instead of asking follow-ups.